WHERE CAN WE HELP?Frequently Asked
Questions!

How to become a Baxi Agent?
  1. If you are interested in our baxi device call us on 017008571, or reach us via whatsapp or out to us on any of our social media platforms
  2. For the  Mobile App -: Follow the steps below
  3. Go to Play Store or App store
  4. Search for Baxi Mobile 
  5. Download the App 
  6. Sign up and follow the prompt       
How to check transaction history

This document gives a complete guide to admin dashboard transcation checks

Accepted Transaction

This tells that the transaction you carried out was successful. It implies money was deducted from your wallet or bank account (in the case of debit card use) and service has been provided for customer from our end.

Rejected Status

This tells the transaction you carried out was not successful. In this case there was no deduction from your wallet.

Pending Status

A pending status for a transaction implies service has not been provided but money has been deducted from your wallet. When a transaction is pending, kindly wait for about 5 minutes and recheck transaction status. If still pending, please call customer service for resolution.

Reversed Status

A transaction with ‘Reversed’ status implies money deducted for a transaction has been returned to your wallet. It is usually the status that shows after a Pending transaction has been resolved.

https://www.baxibox.com/wp-content/uploads/2019/12/man-640x640.jpg

Where can
we help?

The Box

A Product of CDL

BAXI Box is a world class digital devices linked to various services through our bespoke integrated platform which is a product of Capricon Digital limited.
Baxi Box

The Platform

The Baxi Box platform is an innovative software solution that provides full control and management of various forms of payments. Our technology platform, which can aggregate and integrate into a wide range of digital products and services can also serve as a means to empower the immediate community especially those at the grassroots to access financial services (Financial Inclusion).
The Box

How it Works

A fantastic all-in-one solution or one-stop-shop for our agents and the customers. the box affords agent to make seamless payments for whatever services, from airtime, utility bills.
Head Office
3, Murtala Muhammed International Airport Road, Ajao Estate, Lagos, Nigeria
Get in touchSocial Media
Reach out to us on any of our social media accounts
Head Office
3, Murtala Muhammed International, Airport Road, Ajao Estate, Lagos, Nigeria
Get in touchSocial Media
Reach out to us on any of our social media accounts

Copyright by Baxi Box. All rights reserved.

Copyright by Baxi Box. All rights reserved.